Supplier Emergency Contacts

In case of an emergency please follow the details outlined below:

If you can smell gas or have any pressure issues with your gas meter, please call National Grid on 0800 111 999. When you call National Grid please be ready with your meter’s supply ID number or the meter serial number and your full postal address. An engineer will attend the site and shut off the supply of gas to the problem meter. You will then need to contact your gas supplier with the engineer’s job reference number to arrange a post emergency site visit to repair the fault and re-instate the gas supply.

Should you have any power disruption problems during this time, please contact your Distribution Network Operator:

0800 316 3105 – East England (UK Power Networks)

0800 678 3105 – East Midlands (Western Power Distribution)

0800 316 3105 – London (UK Power Networks)

0800 678 3105 – West Midlands (Western Power Distribution)

0800 316 3105 – South East England (UK Power Networks)

0800 072 7282 – Central Southern England (SSE Power Distribution)

0800 678 3105 – South West England (Western Power Distribution)

0800 375 675 – Yorkshire (Northern Powergrid)

0800 668 877 – North East England (Northern Powergrid)

0800 195 4141 – North West England (Electricity North West)

0800 001 5400 – Merseyside, Cheshire, North Wales and North Shropshire (SP Energy Networks)

To report a power cut or damage to electricity power lines or substations call the new national Freephone number 105.