Return to Frameworks

Key facts

Framework Number: Y22013

Framework Period: 01 March 2022 - 28 February 2026

Contract Arranged by: LASER Energy

Last Updated: 30 March 2022

Framework scope

We introduced our Water Framework in 2017 to help our non-domestic customers to change their water and wastewater supplier following the opening of the water market to full competition. Our focus is helping our customers to benefit both financially and logistically from this new market.

Our framework focuses on the retailer supply of water and sewerage services and with three different routes to market and a selection of suppliers providing national coverage, it provides everything you need to procure a new water supplier.

Direct Award is possible too, as is procurement through mini-competition or competitive dialogue.

Plus, access to the additional services of AMR provision and Fix and Find water leakage services are also available.

What are the benefits of using this framework?

We provide an end-to-end service provision, running the procurement process and carrying out evaluation for you, whichever procurement option is selected. We have completed all the challenging work on your behalf by carrying out background checks on suppliers and composing a compliant only list of option.

We also know that improved customer service, improved billing and standardised terms and conditions are of importance to you when it comes to water procurement. In our framework we have focused on an improved customer service provision leading to a reduction in internal resource requirement, a standardised set of Call-Off Contract Terms and Conditions pre-agreed by all Framework suppliers and improved billing processes set around your specific requirements.


Achieve your authorities' aspirations to save time and money by utilising any of our Lots and specialisms below;

Lot 1 – Award of contracts for the supply of water, sewerage and additional services

Designed to allow the award of contracts for the supply of water and additional services through mini competition or direct award. Direct award may be based on the highest scoring supplier at framework tender stage overall or in individual areas, of price, quality of service, added value, social value or continuity of supply of existing services.

Lot 2 – Fast award of contracts for smaller water consumers

Designed for smaller water consumers (for example schools or District Councils) with simple water supply requirements. It contains a panel of suppliers, led by a Primary Supplier selected by overall scores at framework tender. Supply contracts will be called off by Direct Award to the Primary Supplier. There will be a process to review Primary Supplier position during the framework term.

Lot 3 – Award of specialist or bespoke services via competitive dialogue

For the supply of water and sewerage services including invoicing, account management and has a particular focus on water efficiency. Opportunities will be let using competitive dialogue with those on the Framework Agreement, allowing bespoke solutions to be developed to meet a Participating Authority needs and water saving opportunity.

How to access the framework

If you would like to find out more information about our water framework and how your organisation can benefit get in touch with a member of our team using the button below.


Contact Us