service

Case Studies and Publications

Welcome to our case study and publication area. Simply click on the links below to view, download and print each publication.

Publications

Case Studies

Newsletters - Energy

December 2016

In this issue: Market Update, Charity Update, Web Portal, Staff Profile

download
File

September 2016

In this issue: Market Update, Charity Update, GEMSII, LASER Portal and Staff Profile.

download
File

June 2016

In this issue: Market Update, It's CRC time again!, Available Capacity Reductions, Water Competition - What portfolio information is required, and Staff profile.

download
File

March 2016

In this issue: Market Outlook, Changes to Climate Change Levy charges, CRC – Reform of Energy Taxation, CRC- are you due a refund and Staff profile.

download
File

December 2015

In this issue: Market Outlook, LASER Customer Web Portal, ISO 14001 Audit, Customer Survey, Switching to Direct Debit, Charity Fundraising, Christmas Closing, Staff Profile

download
File

September 2015

In this issue: Market Outlook, New LED Lighting, Framework, LASER's visit to Treasury, Water bureau services, CRC surrendering of allowances, Staff Profile

download
File

June 2015

In this issue: Market Outlook, Gas De-Aggregations, LED Lighting, Staff Profile, Customer Spotlight, Water Service Update, Charity Fundraising.

download
File

March 2015

In this issue: Market Outlook, The next LASER customer meeting, Changes to the UK Public Contracts Regulations, Electricity Market Reform (EMR), Impact of the 2015 Budget on LASER customers, Charity Fundraising.

download
File

Oil Price Focus - February 2015

In this issue: Resulting impact on energy prices, Likely economic results.

download
File

December 2014

In this issue: Market Outlook, Electricity Market Reform (EMR), Industry Changes to Profiles 05 -08 Supplies, Meet a member of the team, Customer Meeting, Charity Fundraising, Tell Us What You Think Annual Customer Survey, 25th Anniversary Video, Christmas Closing.

download
File

September 2014

In this issue: Market Outlook, NHS Trusts join LASER, Stay safe and compliant with PEAT Testing, Meet a member of the team, LASER turns 25.

download
File

June 2014

In this issue: Market Outlook, Electricity Market Reform (EMR), LED Lighting Project Elmbridge Council Chamber, Water Bureau Update and Case Study, Meet a member of the team, LASER turns 25, Charity Fundraising.

download
File

March 2014

In this issue: Market Outlook, Gas Meter De-aggregation, Energy Impacts from 2014 Budget, Automatic Available Capacity amendments.

download
File

December 2013

In this issue: Market Update, Power Purchase Agreements, Half Hourly Data, CRC Update and Kent Grammar School Installs LEDs.

download
File

September 2013

In this issue: Market Review, GEMSII, Invoicing PDF and Direct Debit/BACS, Aggregated Supplies, Carbon Reduction Commitment Energy Efficiency Scheme and Summary of CRC Dates

download
File

Newsletters - Water

March 2017

In this issue: Southern and Thames Water retail exit, What makes a perfect supplier?, Water competition – What portfolio information is required?, Is my water consumption ‘normal’?, LASER framework Update

download
File

August 2016

In this issue: Market Update, Southern and Thames Water retail exit, What makes a perfect supplier?, Water Competition – required information, Is my water consumption 'normal'?

download
File